Here are some tips from USU's John Louviere, posted to the Canvas users list:
Here's a tip or what I'm calling a, "John Wayne" and heading off the bad guys at the pass when dealing with SIS Enrollments and Drops. Do the following, in order of importance, and I believe it will dramatically reduce if not eliminate common enrollment issues in Canvas.
- Ensure the LMB is ALWAYS on and passing live events. (Note: It automatically pauses and does not always automatically restart during and after a SIS Import through the Canvas GUI)
- Ensure the LMB is able to cue events when backed up or connection is lost with Canvas.
- Purge cued events ONLY if you life depends on it.
- Run as few manually loaded batches as possible, keeping them small.